Frequently Asked Questions
Everything you need to know about our equestrian-inspired fashion.
What is your shipping policy?
We offer standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on the destination.
How do I return or exchange an item?
We accept returns and exchanges within 30 days of purchase, provided the items are in their original condition with tags attached. Simply visit our online return portal to generate a prepaid shipping label.
How do I determine my size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for our tailored fits or consulting our fit experts via live chat.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, BreyerHorses is committed to ethical fashion. We use organic cotton, recycled polyester, and responsibly sourced leather in our collections to ensure high quality with a lower environmental impact.
Can I track my order in real-time?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress until it reaches your door.